Analysis, Synthesis, and Evaluation of the Eagle Manufacturing Company

A. Ted Jones has been the supply manager for the eagle Manufacturing Company for the away two years. B. Although Ted Jones has a great team of buyers, expediters, and support staff who place out top nonch shuffle, the morale in Teds incision is low. i. One of the senior buyers in Teds part, schnoz Wilson, submitted his resignation. Bill accepted a position at another confederation where he will be paid substantially more although he will be doing the same work and will be chthonic the same issue forth of stress.C. The previous months performance entropy for the office shows 743 transactions, 98 percent with delivery on or onwards specified dates, 87 percent of supplies and material purchases at or deep down 5 percent of target price, 9 percent late deliveries, and a 5 percent rejection rate of materials and supplies received. D. A purchase request for a new robot, that according to estimates would cost $5. 5 million, was submitted by the maintenance segment. It was su pposed(a) to be delivered and operational in seven months and only one inception of supply was able to meet the delivery date. . An experienced buyer in Teds department, buns McCauly, was negotiating with Fenwick Electronics for the robot. Although the maintenance department proposed $5. 5 million, Fenwick proposed $7. 2 million. Because of time, Fenwick was the fillet of sole source for obtaining the robot. b. John learned that the $5. 5 million estimate on the robot was in reality not an estimate but the amount budgeted for the mould last year. E. Several members from other departments of Eagle Manufacturing Company atomic number 18 not agreeable with Ted and the supply management departments work.c. The frailty President of Operations, Tim Raines, and the Vice President of Marketing, Ron Hankins, were not happy that operations had unfold out of parts that week. Also the note of the incoming parts was causing major production problems. d. The presidents secretary was not well-off with the poor quality of the janitorial services contractor. e. The head of administration, Mary Jacobs was not satisfied with the quality of the new brand of paper which was constantly jamming the machine thus reducing productivity and increasing frustration amongst the administration epartment. II. major Problem A. One major problem is discourse between the diverse department and an understanding of the ins and out of each department and how each escape of each department can doctor another department in some way. B. Another problem is the quality of the services or products purchased by the supply management department. Because the quality of the services or products were low, the quality of work or product are also low which can run into profit and can also affect the way another department can accomplish tasks.III. Possible Solutions/Alternatives A. Communication would greatly help this situation. For theoretical account John, who is a buyer in Teds department d id not sleep together the $5. 5 million estimate on the new robot was truly the amount budgeted for the robot from the previous year. If John, the maintenance department, and even the finance department had been in frequent conference with each other regarding the new robot, John would have had a basis for developing a realistic negotiating documental with the supplier of the robot, Fenwick Electronics.There really is no disadvantage to good communication within each department. B. Each department needs to understand how the activities in their department can affect other departments, federation win etcetera For example supply management, manufacturing, and operations are related. New product festering begins with the manufacturing department. The manufacturing department submits a materials requisition to the supply management department.If the manufacturing department does not give the supply management department sufficient time to analyze costs in order to purchase wise ly, the company will most(prenominal) likely pay higher prices for materials. C. Eagle Manufacturing Company should hire a director of Quality Assurance if they have not done so already. The Director of Quality Assurance would be involved in the teaching of new products to involvement in sourcing, supplier development, and qualifying the potential supplier.The Director of Quality Assurances objective would be to minimize quality problems throughout the supply chain thus minimizing problems other departments may experience. Although hiring soulfulness to handle quality assurance would be another expense to Eagle Manufacturing Company, hiring somebody to handle quality assurance would be like an investment. This person would ensure that the quality of a potential supplier is exceptional which would indeed create good quality work which would then increase profits for Eagle Manufacturing Company. IV. Choice and RationaleEagle Manufacturing should first and most significantly focu s on good communication within their departments and also make sure each department understands how all departments are interconnected and affect one another. Encouraging and maintaining open communication throughout the procurement go will 1) reduce the frustrations within each department and raise company morale and 2) possibly cut costs for supplies. V. Implementation/The Action intent Ted Jones, the supply management manager for Eagle Manufacturing, must discuss the communication problem between departments to manager of each department immediately.